FillZ Newsletter

October, 2010

Dear Sellers,

Holiday Selling Season is almost here and it's time to brush up on our recommended best practices to prepare for a smooth and profitable end to 2010!

Make sure your contact information in FillZ and on the marketplaces is up-to-date. If there is a concern with any of your accounts, you'll want to know right away.
Check your e-mail filter settings. Make sure important FillZ or marketplace news is not going to your spam folder. Add news1@fillz.com, billing@fillz.com, and support@fillz.com to your safety list!
Make sure your billing information is up-to-date.
Use automated emails and packing slips to show item details, communicate your policies, and provide contact information to buyers.
Use automated emails and packing slips to add a personal touch. Thank your buyers and wish them Happy Holidays!
Review your online and physical inventory. An accurate inventory means more fulfilled orders.
Confirm your pricing strategy and let us know in advance if you have a script request.
Use a filter script to reduce double sales on your popular items. Ask us how!
Confirm your orders in FillZ (for supported marketplaces) to ensure they don't expire on the marketplaces, and to let buyers know their item is on the way.

Don't forget to check out Amazon's Holiday Selling Best Practices and give eBay's Holiday Sales post a read for more helpful tips!

Happy Selling!

Jessica

Marketplace News

Alibris International Shipping - Earlier this month Alibris announced a new no-hassle international shipping process. All international Alibris orders will now be routed to one of two processing centers based on your location in the US. International orders will be received just as if they are domestic shipments to be sent direct to the customer with a US shipping address. You'll be credited the standard shipping, and there's no international documentation required. See the Alibris email announcement for more details, or contact sellers@alibris.com with your questions.

Alibris Supports Video Games - Alibris has proven to be a popular site for books, music, and movies and they've recently announced brand new support for video games. List your video games on Alibris today!

Alibris Gets a Makeover - On Thursday, October 28th, Alibris launched a redesigned, newly improved Seller Hub. Check your Inbox for Alibris' announcement.

Important Reminder!

eBay's Duplicate Listing Policy - As of October 26th, 2010 eBay is enforcing a new Duplicate Listing policy to prevent search results from being dominated by multiple duplicate listings of the same item from the same seller.

Q: How can FillZ help me adhere to this new policy?

A: If you have inventoried several items with different skus that share the same ISBN or UPC and condition, we recommend you use ISBN Consolidation to protect yourself from eBay policy violation. Click here for more information and contact us with your questions!

eBay's Duplicate Listing Policy announcement can be found here.

Steals and Deals

Discount Bubble Mailers offers the highest quality and most durable mailers at the lowest prices, guaranteed. Use these FillZ promotion codes for HUGE savings!

FILLZ5 - 5% off your entire order with free FedEx shipping on orders greater than $75.00.

FILLZ10 - 10% off your entire order with free FedEx shipping on orders greater than $125.00.

New Seller Corner

What's the difference between Base Price and Market-specific Price?

Base Price is the default price for an item. If you do not have a Market-specific Price specified, this price will be sent to your marketplaces.

Market-specific Prices can be set for individual markets. These prices will override your Base Prices. Market-specific Prices can be set manually when entering items into FillZ or clicking on the SKU of an item in FillZ, or in bulk by using a Pricing Script.

CS Tip

Add Tracking Information to Orders

Adding tracking to orders is great practice, especially during the holiday selling season!

Click here for how to.

Referral Program

FillZ rewards clients who refer our business to their friends and associates. Here's how it works:
1. You spread the word about FillZ.
2. A new client references your FillZ user name or store name at sign-up. **It is very important for the new seller to use either of these two identifiers.
3. We credit your account in the amount that the new client pays to FillZ after the first full month of chargeable services.

It's that easy!