Fillz.com  
Get Your FillZ! November 2007
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Dear Seller,

Well, another month has flown by and we're looking forward to a very busy Holiday Season ahead of us!

Firstly, we'd like to thank all sellers who stopped by our booth at CIROBE last month to meet with Shaun and Marc. The event was very successful and we're looking forward to working with all of the the new sellers who have signed up since the event.

We also have some bittersweet news about some personnel changes around AbeBooks and FillZ. Sadly, Boris Wertz has left his position as COO of AbeBooks. Three current employees will be taking on additional responsibilities to fill Boris's role. One of those employees is Shaun Jamieson, whom most of you are familiar with. We are very happy to announce that as part of the shifting of roles, Shaun has been promoted to President of FillZ Inc. He will continue to expand FillZ's role in online marketplace selling. Read the full press release by clicking here.

We are also looking forward to welcoming Trish Gavin to the FillZ Support Team on November 19th. Trish will join us as our newest Customer Support Representative. She will be taking over email, live chat and forum support, in addition to assisting Lee-Ann in Account Management. Trish will be bringing her vast experience in customer service to FillZ and we're very happy to have her on board with us.

We wish you a successful Holiday Season and thank you again for your support!

Happy Selling,

Aleksa H. 

Marketplace News:

AbeBooks:
Adds a new feature to seller forums where weekly postings will be made to keep sellers up to speed on website status, product developments, Abe events, etc. To view the first post, click here. You'll  need to be signed in to the seller forum to read the message. 

Alibris:
Adds greater exposure and "searchability" for music and movie listings. Sellers have been able to list these items on Alibris for quite some time, but Alibris has never actively marketed these segments. Click here to view a copy of Alibris' latest newsletter.  

Amazon:
Begins work on combining duplicate ASINs to provide easier search functionality for buyers. To read the full message, click here. Your current FillZ listings will be matched to the appropriate ASIN by Amazon, but we do recommend that you do a spot-check of your non-catalog items to ensure that they have been assigned the correct bibliographic data. Please let us know if you find any listings that are not being matched correctly.

Reminds sellers to refrain from using buyer information for marketing purposes. Please click here to read the message.

Removes data from Order Fulfillment Reports. FillZ has already made all necessary changes to accommodate this change. If you're not using FillZ to manage your Amazon orders, you will want to pay special attention to this announcement. Click here to read the full post.

Posts a profit increase of 425% in the third quarter. Click here to read more. 

Barnes & Noble:
Partners with Digby to be exclusive media merchant for Blackberry users. Digby is a shopping portal program users download to their hand-helds. To read the press release, click here.

Biblio:
Added a Canadian Shipping widget to the homepage. With the Canadian dollar strengthening, Biblio is trying to attract Canadian buyers. Not only is the dollar gaining ground, but US list prices are typically 25-30% lower than Canadian list prices for new books, which gives buyers more incentive to shop from their Southern neighbours. This might be a good time for Half.com to open its doors to Canadian shoppers. 

eBay:
Is making it easier for first-time users to purchase items. They have introduced a "Guest Buyer" feature that permits new buyers to place orders for fixed price or buy it now items without creating an account first. Click here to view eBay's announcement.

TextbooksRus:After a very successful back-to-school season in August, TextbooksRus has decided to offer another promotional discount to FillZ users who sign up between now and January 31st. For more details, click here. 


FillZ News:

What Have We Done For You Lately?

Our Technical Team has been busy working on improvements and bugs:

Barnes & Noble Order Confirmation: If you are selling your listings directly through Barnes & Noble (not through Alibris), you can now confirm your orders on FillZ! If you didn't receive our Email announcement, please contact us and we will re-send.
Barnes & Noble Packing Slips: We have provided a link on your orders page that takes you directly to your Alibris-BN packing slip. Click here to see our announcement.
Export Actual Quantity: FillZ capped quantities in exports to 500. If you had a quantity of 650 for one ISBN, your inventory export would show a quantity of 500. We have now updated the feature to show actual quantities.
Alibris Orders Consolidated!: Multiple item orders purchased through Alibris are now being consolidated on your orders page in FillZ.
Endicia XML file improvement: Previously, Address Lines 1 and 2 were being mashed together in the XML file we generated. This bug has been fixed!

In Progress:

Wiki Clean-up: There is a lot of information to be found on the wiki and we're going to be making some changes in an effort to make that information easier to find. More details next month!
Inventory Input Features: We are adding new functionality to these pages to help you list your items quickly and accurately. If you have any feedback, comments or suggestions for us, please send us an email at news1@fillz.com. We will be giving sellers the opportunity to try out some of the new features before they are rolled out, so please let us know if you would like to be a tester for this project.
New Homepage: We think it's about time to give FillZ a new updated look. We're starting with our Homepage and will be releasing the new look in upcoming weeks.

Bugs Under Investigation:

 Alibris/Half.com Orders
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We have heard from a few sellers who have received orders through the Alibris-Half.com Partner Program. Are Techs are investigating the issue.
Missing Half.com orders: Occasionally, a Half.com order does not appear on your New Orders page. Our Techs are still trying to determine the root cause.

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Partner Profile

Are you looking for a Shipping Solution that's easy to use and will help save time and money?

Best Manifesting is a manifest shipping program for high volume sellers looking to ship quickly and save a few bucks too. The Best Ship program can reduce postage costs by up to 30%. Click here for more information, or contact us for a referral. 

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New Seller Corner

Are you new to FillZ? Check out our "Top Ten Things You Need to Know" list.

These are just a few bits of information you should review as a new seller. This page can help to ease the transition to a new system. Click here.


Did You Know?

FillZ Has A Referral Program?

FillZ rewards clients who refer our business to their friends and associates. Here's how it works: 

1. You spread the word about FillZ.

2. A new client references your FillZ user name or store name at sign-up.

3.
We credit your account after the first full payment is made. 

It's that easy!

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Review FillZ

Tell everyone what you really think about FillZ:

If you have a Facebook account, take a minute to add a comment about FillZ. Feel free to gush or bash as much as you want! Click here to see our Profile.

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Common Questions

Why are my listings not on my marketplaces?

Each marketplace has specific listing requirements and there could be various reasons why your listings are not showing up. Click here to review possible issues.

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Etc.

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Send us an email at news1@fillz.com and we'll deliver the newsletter to as many email addresses as you'd like!

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Get Profiled!

Would you like your business to be featured in an upcoming "FillZ Presents" article?

Send us an email at news1@fillz.com.

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