Get Your FillZ! December 2007

Dear Seller,

The Holiday Season is in full swing and we've been hearing a lot of great feedback from you. This has definitely been the busiest season on record for FillZ. We'd like to thank all of you for your support and loyalty over the past year. We look forward to bringing you lots of exciting new features in the New Year.

There have been some interesting announcements in the eCommerce world over the last couple of weeks, so be sure to read through the Marketplace News feature below.

We wish everyone a happy and safe holiday! See you in the New Year!


Aleksa H. 

Marketplace News:


Year-round Textbook Buy-Back. AbeBooks introduces easy buy-back service for students to access any time of the year. Read more here.


Marty Manley, co-founder and CEO of Alibris, steps down. After serving as CEO for the past decade,  Manley is leaving Alibris at the end of this year. Current president and COO, Brian Elliot, will take over Manley's position. Read the full story here.


ASIN consolidation project back on. Amazon resumed the ASIN merge on December 6th. Any item that is listed under what Amazon has determined is a duplicate ASIN will be updated automatically by Amazon. The original ASIN that you used to list the item will remain in FillZ. We have investigated the impact of this change and found that a very small number of ASINs will be affected. To read the FAQ Amazon has created, click here. Please let us know if you are experiencing any difficulties with listings. If you're not sure how to identify listings with ASINs, click here for more information.

Amazon invests in Bill Me Later. Bill Me Later is a payment service allowing customers to purchase items online without using their credit card. Amazon plans to add this payment option, but no date has been set as to when this new payment method will be rolled in. (Read more)

Amazon introduces EasySell Program. EasySell is a new consignment program targeting casual marketplace sellers (not ProMerchants). Sellers send their used media items to Amazon for storage and if the items don't sell after 60 days the seller can either opt to pay a storage fee or have Amazon dispose of the items. To read more, click here.


Closing Shop at the end of the year. Sadly, earlier this month, sellers registered at BuyBundle received notification that the market will be suspending operations January, 1, 2008. They cited a slow start for Google Base as the reason for closing down. FillZ sellers will still be able to process  BuyBundle orders until January 1st. After that, you should remove your login information from the Custom Settings page to ensure that all exports are stopped.

If you have any questions at all, please do not hesitate to contact us.  

New Features on FillZ: 

Order Export Reports. The cost and source fields are being added to Order Export files on January 7th, 2008. If you are using FTP automation to process orders, please make sure you configure your system to accept these two new fields. For more information, click here

Keep an eye on the FillZ forum board for the official announcement.

Order Export Reports. You can now export your orders from any folder. If you'd like to review orders appearing in your "In Process" folder, the new feature will let you export only those orders. Log in to your FillZ account, click "Start" -> "Exports." Choose the appropriate folder from the drop-down menu and click "All In Status."

Order Update. If you provide tracking information for your AbeBooks orders in FillZ before you move an order to "Complete", the information is now being updated automatically in your AbeBooks account. What this means is that when buyers login to their AbeBooks accounts and view their Order History, the tracking information that you've provided will be displayed to them.  

Another Marketplace Configuration Slot. Sellers using two separate Alibris accounts can now configure their second account through FillZ. Log in to your FillZ account, click "Settings" -> "Marketplaces" -> "Alibris2" and follow the normal procedure for activating a marketplace. 

International Sellers. All orders are now appearing on the Orders page with the correct currency signs. Orders from will appear in Pounds and and orders will appear in Euros. We are still working on the Reports pages to reflect this change.

Resolved Bugs:

Order Export Feature: Last week a few sellers reported that the date on the order export page had been reset to 0000-00-00  00:00. The issue was resolved shortly after it was reported. 

Shipping Method: orders made through Alibris' Partner Program were being displayed in FillZ with an incorrect shipping method. This bug has been resolved. 
Holiday Support

Support Unavailable:

Dec. 25, 26, Jan. 1
Chat: Dec.24, 25, 26, 31 & Jan. 1

Regular support schedule will resume Jan 2, 2008.

New Seller Corner

Are you new to FillZ?
Are you wondering why you're getting swamped with reports from Amazon? Why orders you've already shipped before you signed up with FillZ are in your account? Visit our TOP TEN THINGS FOR NEW SELLERS TO KNOW page to find answers to these questions and more! Click here.

Did You Know?

FillZ Has A Referral Program?

FillZ rewards clients who refer our business to their friends and associates. Here's how it works: 
A new client references your FillZ user name or store name at sign-up.

  • You spread the word about FillZ.
  • We credit your account in the amount that the new client pays to FillZ after the first full month of chargeable services.

    It's that easy!

    FillZ offers Support via Live Chat?
  • We would like to encourage you to try using our Live Chat.
  • The support hours have been extended to serve you from 8:00am to 4:00pm, PST, Monday to Friday (excluding holidays)
  • For more information about our Live Support, please click here.
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    How do I put my marketplace accounts on vacation?
    FillZ isn't able to communicate a vacation status to the marketplaces on your behalf. Here's what you need to do: 
    You'll want to login to each marketplace and change your status.
    2. Once your accounts are on vacation, you'll want to suspend exports to each market in your FillZ account, just don't forget to reactivate when you return!
    3. Enjoy your vacation!

    Review FillZ

    Tell everyone what you really think about FillZ:
    If you have a Facebook account, take a minute to add a comment about FillZ. Feel free to gush or bash as much as you want! Click here


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